FORWARD-LOOKING QUALITY MANAGEMENT

ISO 9001

Why do over one million companies worldwide use a certified ISO 9001 quality management system? Because sustained success is driven by customer satisfaction – and that depends on the quality of your products and services. 

An effective quality management system is the key to spotting opportunities and meeting the expectations of interested parties. It enables you to systematically identify and manage internal and external drivers based on a risk and opportunity assessment.

  • Customer Satisfaction
  • Process Approach
  • Risk and Opportunity Assessment
  • Specific Corporate Knowledge

Every organization's success is built on efficient, effective management systems that are characterized by clear policies and objectives, measurable results, adequate resources, structured processes and continual process improvement. A modern ISO 9001 quality management system puts the focus on the customer. The standard itself underwent a comprehensive revision before the new version was released in September 2015. Compared to the 2008 version, ISO 9001:2015 places a greater emphasis on senior leadership’s responsibility for quality management and focuses more on the organization’s context. It also introduces a new, more in-depth approach to assessing risks and opportunities that opens up considerable improvement opportunities in day-to-day operations. 

  • Recognized proof of your organization's quality capability
  • Systematic enhancement of customer satisfaction
  • Continual improvement of business processes and outcome quality
  • Greater trust and loyalty from all interested parties
  • Verifiable cost reduction by preventing errors instead of fixing them
  • Greater awareness of organization-specific knowledge, reduction of information gaps 

As a qualified, accredited certification body, we audit the effectiveness of your management system. We plan each certification individually, adapting it to your unique circumstances and corporate objectives. The certification process itself begins with us learning more about each other and sharing initial information for the quote. A pre-assessment to identify strengths and opportunities for improvement can help prepare for the certification. In the certification audit, we come to your facility to verify that your management system meets all the requirements of this international standard. The DQS certificate serves as proof of compliance. An annual surveillance audit ensures process stability and minimizes risks. You can recertify after three years.

The revised version of the standard was published as ISO 9001:2015 on September 15, 2015. It offers significant improvements over its predecessor and uses the same high-level structure as all management system standards – a boon for integrated management systems. The revision of ISO 9001 is so extensive that, at many organizations, it demands a fresh approach. Organizations certified to the old standard have until September 14, 2018 to complete the transition. On that date, the three-year transition period will end and all the ISO 9001:2008 certificates will expire. 

Your contact

Team Quality

Your contact

Team Quality

iso9001@dqs.de

ISO 14001

Are profitability and environmental responsibility mutually exclusive? Not with an environmental management system certified to ISO 14001. It can help you improve your environmental performance, gain legal certainty, minimize risk and, best of all, communicate your performance to interested parties. ISO 14001 certification is a globally recognized and visible sign of responsible, sustainable management.